Privacy Policy

Louise's Pet Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

Data Collection and Use

We collect personal data only when you voluntarily provide it through our website, such as when you contact us, sign up for our services, or request information. The types of personal data we collect may include your name, email address, phone number, and any other details you provide. We use this information solely to provide the services you requested, communicate with you, and improve our services.

Legal Basis for Processing

We process your data based on the following lawful grounds:

Consent: When you have given us consent to process your data for specific purposes.
Contract: To fulfil our contractual obligations to you.
Legal Obligation: When we are legally required to process your data.
Legitimate Interests: To improve our services, ensuring that these interests do not override your privacy rights.

Data Sharing and Disclosure

We do not share your data with third parties unless required by law or to protect our rights. Your personal data will never be sold, traded, or disclosed for marketing purposes.

Data Retention

Your personal data will be kept only as long as necessary to fulfil the purposes for which it was collected or to meet our legal obligations. Any personal data is retained for a period of three years, after which it will be securely deleted.

Your Rights

Under GDPR, you have the following rights:

Access: Request access to your personal data.
Rectification: Request corrections to inaccurate data.
Erasure: Request deletion of your data when it is no longer necessary.
Restriction: Request restriction of processing in certain circumstances.
Portability: Request your data in a commonly used format.
Objection: Object to data processing in certain circumstances.

To exercise these rights, please contact us at info@louisespetservices.com.

We take data security seriously and implement technical and organisational measures to protect your data against unauthorised access, alteration, or destruction. We regularly review our security practices to ensure the protection of your data.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to help us understand website traffic and user interaction. You can disable cookies in your browser settings if you wish.